Deposits
At Wizebets you can deposit in EUR or USD. The minimum deposit is $20 or equivalent amount in USD. Although Wizebets supports various payment methods, the full list has not been made public. If you want to know more about available methods for your location, contact the support team.
Deposits are processed immediately. Ensure you use a valid payment method registered in your name, as this is part of the casino's verification procedure.
- Minimum deposit: €20 or equivalent amount in USD
- Supported currencies: EUR, USD
- Deposits are processed immediately
- The same payment method is used for withdrawals where possible
Withdrawals and limits
40 or equivalent amount in USD. Wizebets applies daily, weekly and monthly limits. You can withdraw a maximum of €500 per day, €1.500 per week and €5.000 per month.
Withdrawals are reviewed and processed by the finance department on working days between 06:00 and 17:00 GMT. Processing time depends on your chosen payment method and can take up to 5 days. The casino may delay withdrawals to perform identity verification, balance verification and compliance checks.
| Limit | Amount |
|---|---|
| Minimum withdrawal | 40 or equivalent in USD |
| Daily maximum | €500 |
| Weekly maximum | €1.500 |
| Monthly maximum | €5.000 |
| Maximum number of pending withdrawals | 3 at a time |
Withdrawal procedure and conditions
Before your withdrawal is processed, you must have wagered at least your deposit amount (x1 rollover required). This means you must have wagered money totalling at least your deposit amount before it can be withdrawn.
Requested funds remain part of your available balance until processed. If you use the funds for betting before processing, the casino may reduce or cancel the withdrawal. The casino reserves the right to process payments on an individual schedule and set minimum/maximum amounts per transaction.
- x1 minimum rollover required before withdrawal is possible
- Requested funds remain playable until processing is complete
- Business days: Monday to Friday, 06:00–17:00 GMT
- Up to 5 days processing time depending on payment method
- Same payment method used for withdrawals where possible
- Casino may individually assess higher withdrawal limits
Account and identity verification (KYC)
Wizebets requires identity verification (KYC) before you can withdraw funds. The casino may perform verification checks before, during and after deposits and withdrawals. The standard KYC procedure takes no longer than 1 day, but may take longer if clarifications are needed.
You must submit the requested documents and information within 30 days after the casino requests them. If you fail to do so, the casino may withhold your payment, suspend your account or close it permanently and void all winnings. Forging, tampering with or altering documents results in immediate suspension or permanent blocking of your account and cancellation of all winnings.
- Valid, official photo ID required
- Proof of address required
- Bank statements, credit card statements or payment history from all payment methods used (up to 12 months)
- 30 days to submit requested documents
- Casino may conduct background checks with credit and financial institutions
- Falsification results in account suspension and forfeiture of winnings
Inactive accounts and taxes
6 months or longer inactive (no logins), Wizebets charges a monthly maintenance fee of €10. This fee is debited monthly as long as your balance remains positive and your account is inactive. Make sure you log in regularly or withdraw your balance to avoid these charges.
- $10 monthly maintenance fee after 6 months of inactivity
- Fee is debited as long as balance is positive and account remains inactive
- Logging in breaks the inactivity period
Frequently asked questions about payments
For specific details about available payment methods, individual withdrawal limits or exceptions to standard terms, contact Wizebets support. The casino may individually assess higher withdrawal limits on request.
FAQ
What is the minimum deposit and how is it processed?
20 or equivalent amount in USD. Deposits are processed immediately. Ensure you use a payment method in your own name, as this is part of the verification procedure.
How long does it take for my withdrawal to be processed?
Withdrawals are reviewed and processed on business days (Monday–Friday) between 06:00 and 17:00 GMT. Processing time depends on your chosen payment method and may take up to 5 days. The casino may delay withdrawals for verification checks.
What should I do if my document is rejected?
If your document is rejected, contact support and submit the correct document. You have 30 days to submit requested documents. Ensure documents are clear, complete and unaltered.
Can I withdraw more than €5.000 per month?
5.000 per month. Wizebets reserves the right to individually assess higher limits. Contact support to request this.
What happens to my account if I don't log in for 6 months?
6 months of inactivity (no logins), Wizebets charges a monthly maintenance fee of $10. This is deducted monthly as long as your balance remains positive. You can prevent this by logging in regularly or withdrawing your balance.
